Why Audio NOT working on Android or iOS devices for Zoom App - Part 1: Possible Reasons Why Zoom Audio is Not Working
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Why is my audio not working in Zoom meetings?
Everything is fine if I use the online Zoom in browser. So the problem only exists in Zoom Client. But I tried the as-mentioned solutions in this post, to install the previous versions. Still no sound came out I also tried to reinstall my zoom by using different versions and reinstall my Audio Driver.
Failed all the time This sounds like exactly the same problem I had on my ThinkPad about a year ago. I am sorry to hear that you are experiencing the same problem. Back then, it took at least a week for Zoom to post anything acknowledging that a problem existed and several weeks after that for Zoom to deliver a client update to fix my problem.
I did not revert my Zoom app to an earlier level. I just used Zoom in my browser until a fix was finally delivered. What is the level of your Zoom client?
We will all need to avoid updating to that level until Zoom acknowledges the problem and announces that the problem is fixed in a later level. I also tried to reinstall the old version like 5. Cannot work. I hope I can figure out how to turn off Zoom autoupdate for a while to avoid 5. I will then monitor the Zoom Windows release notes at Release notes for Windows — Zoom Support until a release appears which is intended to address this issue.
While we are all waiting for a fix to appear, please consider following Troubleshooting instructions at Frequently asked questions — Zoom Support to submit a Technical Support request. That will notify Zoom support of the problem if they don't already know and let them know that we Windows users are awaiting a new release that doesn't have the problem. I already reported this problem to Zoom Support.
They said that they will further investigate this problem. Hope a new version will fix this. With the help of the technicist from Zoom, I fixed this problem. Actually, it is something wrong with the Audio setting. When you are using your zoom to play a audio, open your Sound settings in Windows and check the volume mixer. Then you may find that the application for Zoom meeting is muted. Just unmute it, everything will be fine. Just wanted to thank you again for posting this information.
Even though I had autoupdate turned off for Zoom, a few weeks ago my Zoom sound output failed as before. Using the information which I posted below in response to your post, I was able to quickly find my way to the advanced audio settings and unmute Zoom to solve the problem.
Odd that it failed in the first place. Is Zoom perhaps targeting what it perceives to be whiners within its community? Remember, just because you aren't paranoid doesn't mean you aren't being followed. It was not trivially obvious how to "check the volume mixer". When I scrolled to the bottom of the window, I saw:. So, which of the two Zoom entries need to be adjusted? More to the point, why are there two Zoom entries?
Even more to the point, how do I remove the bogus entry so that there is no question which Zoom entry needs to be adjusted? Put another way, why is it necessary to navigate to the Windows App volume and device preferences window to discover that Zoom sound is muted? It seems evident to me that the Zoom app has a dysfunctional relationship with Windows audio settings.
Perhaps a technicist from Zoom can chime in on this thread to help all of us Zoom users on Windows get Windows audio settings for Zoom straightened out? I had the same issue with a Samsung laptop - no sound from only the Zoom App or website. I now have sound from laptop speakers or connected headset. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.
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No sound output from any device with Zoom app. Go to solution. This is on a Dell Latitude with Windows 10 21H1, all updates done, all drives up to date. Wondering if anyone has any thoughts. Sg Listener. All forum topics Previous Topic Next Topic. OneSkyWalker Listener. When are we going to see a Zoom app update which fixes this problem? In response to Sg. In response to OneSkyWalker.
Loganwa Listener. Halb Listener. Thanks for the fix! After a week of trying to find a solution, you nailed it! AK12 Listener. Thank you! Bort Community Champion. In response to Bort. I'm having the same exact problem. Needs to get fixed ASAP! VA Zoom Moderator. In response to VA. Glad I could help some people!
Failed To Detect Speaker. I'm having this exact same problem as we speak. It's a recurring problem. In response to kmwilson. Hello kmwilson, Have you tried updating to the newest version 5. And yes both the browser and the app versions still work. Best of luck. Any other suggestions or solutions, please? Thanks Sg. In response to 1yao. Thanks a lot for your kind reply. Participants on the other end of a zoom meeting might not hear you for a number of reasons.
Some of these factors are outlined below. All of these issues require different fixes. One common issue, however, which first-time zoom users, in particular, run into is disabling audio and muting their microphone.
Zoom audio system lets you hear audio and sounds coming from other participants if you have your audio connected. And to be heard, you must stay unmute. Setting 1: While in a meeting, tap your screen to display the meeting controls below your screen.
Setting 2: To be heard by other participants in a Zoom meeting, tap on the screen to show the call controls. Tap on the microphone icon if there is a red diagonal line across it. After your selection, Test the Speaker. Step 5: To make sure your audio will be delivered to participants, look for Microphone also under the Audio tab and click the Input level bar next to Test Mic to pick the right mic. Click the Test Mic button afterward to confirm that the selected mic works.
Otherwise, you may have to try another mic from the list. If you are, however, facing no Zoom audio on your mobile device, the solution provided in the following section will help you.
Step 4: Click Meeting. Make sure also that Always Mute My Microphone is disabled. Step 2: Open Zoom and tap Settings at the bottom right screen. That said, the steps below show how iMyFone Fixppo — an iOS solution tool — may be used to fix Zoom audio connection in addition to other possible issues with an iOS device.
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